CLIENT CARE
Cookies & privacy choices
Understand the controls available when you visit this store.
Our Privacy policy
Our full Privacy policy is available from the footer. It explains the information collected, its uses and sharing, retention, international transfers, Shopify’s role and your rights. This page helps you find and use the controls; it does not replace that policy.
Necessary technologies
Some cookies and similar technologies are needed for security, checkout, account sessions and remembering privacy choices. Blocking necessary technologies in your browser can stop parts of the store from working.
Analytics, personalization and advertising
Depending on your location and choices, Shopify and the services enabled for the store may process information for analytics, personalization and advertising. Shopify Network Intelligence is currently enabled and can use store interactions together with information from other merchants to provide enhanced features. Other merchants do not receive our customer records through this feature. The full Privacy policy explains Shopify’s role.
Manage cookies and data sharing
Use “Cookie preferences” in the footer to reopen the available cookie controls. The choices presented depend on your location and the privacy settings that apply. You can change a choice later; withdrawing optional consent does not make earlier lawful processing unlawful.
Where an applicable “Your privacy choices” or sale/sharing opt-out control is offered, use it to submit your choice. You can also contact info@sereneargent.com about an applicable opt-out or other privacy right. Browser controls and recognized privacy signals are handled where supported and required; changing browsers or devices can require setting a choice again.
Marketing communications
Use the unsubscribe link in a marketing email to stop those emails. An opt-out from marketing does not stop necessary order, security or customer-service messages. Choosing to receive marketing is separate from buying a piece.
Other privacy rights
Depending on where you live, you may have rights to access, correct, delete or receive a copy of your information, object to certain processing, withdraw consent or appeal a privacy decision. Request these through info@sereneargent.com. We may need to verify identity and will respond according to applicable requirements. We will not discriminate against you for exercising an applicable right.
Shopify privacy resources
Shopify’s Consumer Privacy Policy and privacy portal provide information and controls for processing for which Shopify is responsible. Review the provider’s own privacy terms when choosing an express wallet or another external service.
Contact the studio
For an existing order, include your order number and the email used at checkout. Do not send payment card details or passwords.